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  2. Your Zego policy

Your Zego policy

General information about Zego and insurance in the UK

Documents

  • What do I do if Uber keeps rejecting my documents?
  • How do I get my car (delivery), van or scooter documents?

Claims information

  • How do I make a claim?
  • What happens if I have an accident?
  • How quickly are claims processed?

Common questions

  • How do I enable/ disable auto renew?
  • How do I renew/ reactivate my policy
  • What do I do if I want to cancel my insurance?
  • Can I add an extra driver to my policy?
  • What if I have a complaint?
  • What if I am stopped by the police?
See all 11 articles

Payments & charges

  • How do I make a payment?
  • What do I do if I've had a billing or payment issue and I've been wrongly charged?
  • What do I do if I've been wrongly charged and need to claim a refund?
  • How do your flexible insurance charges work? (UberEATS and Deliveroo)
  • How can I get a copy of my statement?
  • Do I have to pay before I can get my insurance documents?
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