What happens if I have an accident?
Get as many details as you can from the scene of the incident - photos, voice descriptions, videos and people’s details are all very useful in helping us solve the problems quickly and cheaply. We want to get everyone back on the road as fast as we can.
When will my claim be resolved?
The quicker we can get all the information we need from you, the quicker we can get the claim process started.
Claims can take a varying amount of time to resolve, depending on who and what was involved in the accident.
If any additional individuals or vehicles are involved in the accident, your claim handler will need to contact them and get their view on what happened.
Your claim handler will work as quickly as possible to get you back out on the road with as minimum fuss or financial outlay as possible.
I need help with the claims questions
Try to answer the questions to the best of your knowledge. If you get stuck and would like to speak to someone, please contact your claim handler.